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Frequently Asked Questions
How do I reset my password?
To reset your password, please follow these steps:
- Click on the ‘Forgot Password’ link on the sign-in page.
- Enter your registered email address.
- Check your email for a password reset link and follow the instructions.
- If you don’t receive an email within a few minutes, please check your spam folder.
- For additional assistance, contact our support team.
What is your refund policy?
Our refund policy is as follows:
- Refunds are available within 30 days of purchase.
- To request a refund, please contact us with your order number and reason for the refund.
- Refunds are processed to the original payment method within 5-7 business days.
- Digital products and services may have specific refund conditions, so please refer to the terms of service for more details.
- For further inquiries, please reach out to our customer service team.
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